From: Joe and Mary Ellen Saba [jsaba@peganet.com]
Sent: Wednesday, September 16, 1998 10:05 PM
To: I_am_mad_too@bmwlemon.com
Subject: My horror story

I have a horror story, not with a BMV but a VW. I am a social worker who
works in a downtown homeless shelter. I wanted a car that was "safe &
reliable" as I leave the shelter late at night and my daily commute to and
from work is NOT SAFE!!! I have owned my car almost 90 days and
approximately 30 days the car has been in the shop for repairs. My problems
literally began several hours after I drove off the lot the tail lights did
not work. I bought the car on a Saturday and returned it on Monday for so
called "minor-adjustments" pieces of the steering wheel had fallen off.
This items were repaired and within 6 days, the transmission froze up and
became a major danger & had to be towed. I was driving on an expressway at
70 miles per hour and suddenly the engine froze up. I stated then I did not
want the car & was told there was nothing that could be done. In addition,
the roof leaked and I have several other problems, tail lights did not
work, electrical problems, steering alignment, front-end problems, it ha to
go to a body shop for repairs, and constant excessive wind noise from
problems with all of the seals around the Windows. The customer service has
been less than satisfactory- in my opinion, and I am currently pursuing
arbitration. I am very thankful for your web site. I think we should do
more!!! Please feel free to e-mail any suggestions, sincerely, Mary Ellen
Saba